/* =========================================================================
   Eklavvya Support — Modern UI Overlay (v5 "Aurora")
   Loaded AFTER theme.css@PORTAL.css so it can override legacy portal defaults.

   Design language
   ---------------
   - Card-first surfaces with hairline borders + soft layered shadows
   - Plus Jakarta Sans display + Inter body (modern, geometric, readable)
   - Indigo → Violet → Cyan brand spectrum with Emerald accent
   - Generous radii (16–28px), confident type scale
   - Subtle gradient sheens on hover, no rainbow noise
   - Full dark-mode parity
   ========================================================================= */

@import url('https://fonts.googleapis.com/css2?family=Open+Sans:wght@400;500;600;700;800&family=Manrope:wght@500;600;700;800&family=JetBrains+Mono:wght@400;500&display=swap');

/* ---------- 1. Design tokens (light) — eklavvya.com brand parity ---------- */
:root,
.portal--light {
  --ek-font-sans:    "Open Sans", system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;
  --ek-font-display: "Manrope", "Open Sans", system-ui, sans-serif;
  --ek-font-mono:    "JetBrains Mono", ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;

  /* Surface */
  --ek-bg:           #f5f9fd;
  --ek-bg-elev:      #ffffff;
  --ek-bg-muted:     #e9f2fb;
  --ek-bg-soft:      #f0f6fb;
  --ek-text:         #0c2340;
  --ek-text-muted:   #4a6079;
  --ek-text-soft:    #7a8ca3;
  --ek-border:       #dde7f1;
  --ek-border-soft:  #e9eff6;

  /* Brand spectrum — rooted in eklavvya brand sky-blue (#2ea3f2) */
  --ek-indigo:        #2ea3f2;   /* brand sky-blue (alias) */
  --ek-indigo-strong: #0c4a6e;   /* deep ocean */
  --ek-indigo-soft:   #e0f2fe;
  --ek-violet:        #1e88e5;   /* royal blue */
  --ek-violet-soft:   #dbeafe;
  --ek-cyan:          #06b6d4;
  --ek-cyan-soft:     #cffafe;
  --ek-teal:          #10b981;
  --ek-teal-strong:   #0d9669;
  --ek-teal-soft:     #dff7ee;
  --ek-coral:         #f97316;
  --ek-coral-soft:    #fff0e3;
  --ek-amber:         #f59e0b;

  /* Legacy aliases */
  --ek-navy:         var(--ek-indigo-strong);
  --ek-navy-strong:  #0c2340;
  --ek-navy-soft:    var(--ek-indigo-soft);

  /* Links */
  --ek-link:         #0c4a6e;
  --ek-link-strong:  #062c43;

  /* Gradients */
  --ek-grad-primary: linear-gradient(135deg, #1e88e5 0%, #2ea3f2 50%, #06b6d4 100%);
  --ek-grad-accent:  linear-gradient(135deg, #10b981 0%, #06b6d4 100%);
  --ek-grad-warm:    linear-gradient(135deg, #f97316 0%, #f59e0b 100%);
  --ek-grad-hairline: linear-gradient(135deg, rgba(30,136,229,.6), rgba(46,163,242,.6), rgba(6,182,212,.55));

  /* Effects */
  --ek-shadow-xs:    0 1px 2px rgba(15, 23, 42, .04);
  --ek-shadow-sm:    0 1px 3px rgba(15, 23, 42, .06), 0 1px 2px rgba(15, 23, 42, .04);
  --ek-shadow-md:    0 8px 20px -6px rgba(15, 23, 42, .10), 0 3px 6px -2px rgba(15, 23, 42, .05);
  --ek-shadow-lg:    0 20px 44px -12px rgba(15, 23, 42, .18), 0 8px 16px -6px rgba(15, 23, 42, .08);
  --ek-shadow-xl:    0 32px 64px -16px rgba(15, 23, 42, .25), 0 16px 28px -10px rgba(15, 23, 42, .12);
  --ek-glow-indigo:  0 12px 30px -8px rgba(46, 163, 242, .45);
  --ek-glow-teal:    0 12px 30px -8px rgba(16, 185, 129, .35);

  --ek-radius-xs:    8px;
  --ek-radius-sm:    12px;
  --ek-radius-md:    18px;
  --ek-radius-lg:    24px;
  --ek-radius-xl:    32px;

  --ek-ring:         0 0 0 4px rgba(46, 163, 242, .22);
  --ek-nav-h:        58px;

  /* Bridge to legacy portal theme.css variables */
  --fw-body-bg:                 var(--ek-bg);
  --fw-header-bg:               var(--ek-bg-elev);
  --fw-header-text-color:       var(--ek-text);
  --fw-helpcenter-bg:           var(--ek-bg);
  --fw-helpcenter-text-color:   var(--ek-text);
  --fw-footer-bg:               #0b1226;
  --fw-footer-text-color:       #d9e0f0;
  --fw-tab-active-color:        var(--ek-indigo);
  --fw-tab-active-text-color:   #ffffff;
  --fw-tab-hover-color:         var(--ek-indigo-soft);
  --fw-tab-hover-text-color:    var(--ek-indigo-strong);
  --fw-btn-background:          var(--ek-bg-elev);
  --fw-btn-text-color:          var(--ek-text);
  --fw-btn-primary-background:  var(--ek-indigo);
  --fw-btn-primary-text-color:  #ffffff;
  --fw-baseFont:                var(--ek-font-sans);
  --fw-textColor:               var(--ek-text);
  --fw-headingsFont:            var(--ek-font-display);
  --fw-linkColor:               var(--ek-link);
  --fw-linkColorHover:          var(--ek-link-strong);
  --fw-card-bg:                 var(--ek-bg-elev);
  --fw-card-fg:                 var(--ek-text);
  --fw-card-border-color:       var(--ek-border);
  --bs-body-font-family:        var(--ek-font-sans);
}

/* ---------- 2. Dark theme ---------- */
html[data-theme="dark"],
html[data-theme="dark"] .portal--light {
  --ek-bg:           #050d1a;
  --ek-bg-elev:      #0d1a2c;
  --ek-bg-muted:     #142339;
  --ek-bg-soft:      #091422;
  --ek-text:         #f1f5fb;
  --ek-text-muted:   #a8bcd1;
  --ek-text-soft:    #6f829a;
  --ek-border:       #1b2a44;
  --ek-border-soft:  #142238;

  --ek-indigo:        #38bdf8;
  --ek-indigo-strong: #7dd3fc;
  --ek-indigo-soft:   rgba(56, 189, 248, .14);
  --ek-violet:        #60a5fa;
  --ek-violet-soft:   rgba(96, 165, 250, .14);
  --ek-cyan:          #22d3ee;
  --ek-cyan-soft:     rgba(34, 211, 238, .14);
  --ek-teal:          #34d399;
  --ek-teal-strong:   #6ee7b7;
  --ek-teal-soft:     rgba(52, 211, 153, .14);
  --ek-coral:         #fb923c;
  --ek-coral-soft:    rgba(251, 146, 60, .14);

  --ek-navy:          var(--ek-indigo-strong);
  --ek-navy-strong:   #bae6fd;
  --ek-navy-soft:     var(--ek-indigo-soft);

  --ek-link:          #7dd3fc;
  --ek-link-strong:   #bae6fd;

  --ek-shadow-xs:    0 1px 2px rgba(0, 0, 0, .35);
  --ek-shadow-sm:    0 2px 6px rgba(0, 0, 0, .40);
  --ek-shadow-md:    0 10px 28px rgba(0, 0, 0, .45);
  --ek-shadow-lg:    0 24px 56px rgba(0, 0, 0, .55);
  --ek-shadow-xl:    0 40px 80px rgba(0, 0, 0, .65);

  --fw-body-bg:                 var(--ek-bg);
  --fw-footer-bg:               #04070f;
  --fw-footer-text-color:       #c2cbdf;
  --fw-helpcenter-bg:           var(--ek-bg);
  color-scheme: dark;
}
html[data-theme="dark"] body { background: var(--ek-bg) !important; color: var(--ek-text) !important; }

/* ---------- 3. Base typography ---------- */
* { box-sizing: border-box; }
html { scroll-behavior: smooth; }

body.portal {
  font-family: var(--ek-font-sans) !important;
  background: var(--ek-bg) !important;
  color: var(--ek-text) !important;
  -webkit-font-smoothing: antialiased;
  text-rendering: optimizeLegibility;
  letter-spacing: -.005em;
  line-height: 1.6;
  font-feature-settings: "cv02", "cv03", "cv04", "cv11", "ss01";
  padding-top: var(--ek-nav-h);
}

body.portal h1, body.portal h2, body.portal h3,
body.portal h4, body.portal h5, body.portal h6 {
  font-family: var(--ek-font-display) !important;
  color: var(--ek-text);
  letter-spacing: -.022em;
  line-height: 1.15;
  font-weight: 700;
}
body.portal h1 { letter-spacing: -.034em; font-weight: 800; }

body.portal a  {
  color: var(--ek-link);
  text-decoration: none;
  transition: color .15s ease;
}
body.portal a:hover { color: var(--ek-link-strong); }

::selection { background: var(--ek-indigo); color: #fff; }

/* Soft scrollbar */
* { scrollbar-width: thin; scrollbar-color: var(--ek-border) transparent; }
*::-webkit-scrollbar { width: 10px; height: 10px; }
*::-webkit-scrollbar-thumb { background: var(--ek-border); border-radius: 999px; }
*::-webkit-scrollbar-thumb:hover { background: var(--ek-text-soft); }

/* ---------- 4. Top navigation (clean white card-bar) ---------- */
.fw-nav-wrapper {
  background: color-mix(in srgb, var(--ek-bg-elev) 86%, transparent) !important;
  -webkit-backdrop-filter: saturate(180%) blur(18px);
          backdrop-filter: saturate(180%) blur(18px);
  border-bottom: 1px solid color-mix(in srgb, var(--ek-border) 70%, transparent);
  box-shadow: 0 1px 0 rgba(15, 23, 42, .02);
  z-index: 1030;
}
.fw-nav-wrapper .bg-light { background: transparent !important; }
.fw-nav-wrapper .navbar {
  padding-top: 0 !important;
  padding-bottom: 0 !important;
  min-height: var(--ek-nav-h);
}
/* Clamp the nav-link height — legacy portal flex-stretches it into a giant pill */
.fw-nav-wrapper .navbar-nav { align-items: center !important; }
.fw-nav-wrapper .nav-item,
.fw-nav-wrapper .nav-item.active {
  align-self: center !important;
  display: flex !important;
  align-items: center !important;
  height: 38px !important;
  min-height: 0 !important;
  padding: 0 !important;
  transform: none !important;
}
.fw-nav-wrapper .nav-link,
.fw-nav-wrapper .nav-item.active .nav-link {
  height: 38px !important;
  min-height: 0 !important;
  display: inline-flex !important;
  align-items: center !important;
  padding: 0 16px !important;
  border-radius: 999px !important;
  margin: 0 !important;
  line-height: 1 !important;
  transform: none !important;
}
.fw-nav-wrapper .nav-item.active .nav-link {
  background: var(--ek-grad-primary) !important;
  color: #fff !important;
  box-shadow: var(--ek-glow-indigo) !important;
  padding: 0 18px !important;
}
.fw-nav-wrapper .nav-item.active::before,
.fw-nav-wrapper .nav-item.active::after,
.fw-nav-wrapper .nav-item.active .nav-link::before,
.fw-nav-wrapper .nav-item.active .nav-link::after { display: none !important; }
/* Kill Bootstrap mt-64 push that bloats nav on smaller breakpoints */
.fw-nav-wrapper .navbar-nav.mt-64 { margin-top: 0 !important; }

/* Brand: real Eklavvya wordmark image + "Help Center" lockup */
.fw-nav-wrapper .navbar-brand {
  display: inline-flex !important;
  align-items: center;
  gap: 12px;
  text-decoration: none !important;
  padding: 0 !important;
  margin-right: 28px !important;
}
.fw-nav-wrapper .navbar-brand::before {
  /* Embedded white wordmark, recoloured to brand-navy via CSS filter for light nav */
  content: "";
  display: block;
  width: 132px;
  height: 30px;
  /* Computed at apply-overlay time: prefix to logo, depth-resolved by relative URL */
  background: url('../../../../../logo/logo.png') center / contain no-repeat;
  filter: brightness(0) saturate(100%) invert(13%) sepia(36%) saturate(2042%) hue-rotate(184deg) brightness(94%) contrast(94%);
  flex-shrink: 0;
  transition: filter .25s ease;
}
html[data-theme="dark"] .fw-nav-wrapper .navbar-brand::before { filter: none; }
.fw-nav-wrapper .fw-brand-logo { display: none !important; }
.fw-nav-wrapper .fw-brand-name {
  font-family: var(--ek-font-display) !important;
  font-weight: 700 !important;
  font-size: .82rem !important;
  color: var(--ek-text-soft);
  letter-spacing: .14em !important;
  text-transform: uppercase;
  margin: 0 !important;
  line-height: 1;
  padding-left: 12px;
  border-left: 1px solid var(--ek-border);
}
.fw-nav-wrapper .fw-brand-name::before { content: "Help Center"; }
.fw-nav-wrapper .fw-brand-name::after { content: ""; }

.fw-nav-wrapper .navbar-collapse { align-items: center; }
.fw-nav-wrapper .navbar-nav { align-items: center; gap: 2px; margin: 0 !important; }
.fw-nav-wrapper .ek-nav-primary { margin-right: auto !important; gap: 4px; }
.fw-nav-wrapper .ek-nav-actions { gap: 4px; padding-left: 0 !important; align-items: center; }

.fw-nav-wrapper .nav-link {
  color: var(--ek-text-muted) !important;
  font-weight: 500;
  font-size: .94rem;
  border-radius: 999px;
  padding: 9px 16px !important;
  position: relative;
  transition: color .15s ease, background .15s ease, transform .15s ease;
  text-decoration: none !important;
}
.fw-nav-wrapper .nav-link:hover {
  background: var(--ek-indigo-soft);
  color: var(--ek-indigo-strong) !important;
}
html[data-theme="dark"] .fw-nav-wrapper .nav-link:hover { color: #fff !important; }
.fw-nav-wrapper .nav-item.active .nav-link {
  background: var(--ek-grad-primary);
  color: #fff !important;
  font-weight: 600;
  box-shadow: var(--ek-glow-indigo);
}
.fw-nav-wrapper .fw-login {
  position: relative;
  margin-left: 6px;
  padding-left: 14px;
}
.fw-nav-wrapper .fw-login::before {
  content: "";
  position: absolute;
  left: 0; top: 22%; bottom: 22%;
  width: 1px;
  background: var(--ek-border);
}
.fw-nav-wrapper .fw-login .nav-link,
.fw-nav-wrapper .fw-signup .nav-link {
  font-size: .9rem;
  padding: 8px 10px !important;
}
.fw-nav-wrapper .fw-border-start {
  border-left: none !important;
  margin-left: 0 !important;
  padding-left: 0 !important;
}

.fw-nav-wrapper .ek-nav-toggle { margin: 0 4px; }
.fw-nav-wrapper .ek-nav-cta { margin-left: 6px; }

/* Submit a ticket CTA */
.fw-secondary-button {
  background: var(--ek-grad-primary) !important;
  background-size: 200% 200% !important;
  color: #ffffff !important;
  border: none !important;
  border-radius: 999px !important;
  padding: 10px 22px !important;
  font-weight: 700 !important;
  font-size: .9rem !important;
  letter-spacing: -.003em;
  box-shadow: var(--ek-glow-indigo);
  transition: background-position .4s ease, transform .15s ease, box-shadow .15s ease;
}
.fw-secondary-button:hover {
  background-position: 100% 100% !important;
  transform: translateY(-2px);
  box-shadow: 0 18px 38px -10px rgba(46, 163, 242, .55);
  color: #fff !important;
}

/* Theme toggle */
.ek-theme-toggle {
  display: inline-flex; align-items: center; justify-content: center;
  width: 38px; height: 38px;
  border-radius: 12px;
  border: 1px solid var(--ek-border);
  background: var(--ek-bg-elev);
  color: var(--ek-text-muted);
  cursor: pointer;
  transition: all .25s cubic-bezier(.4, 0, .2, 1);
  margin-left: 8px;
  padding: 0;
  flex-shrink: 0;
}
.ek-theme-toggle:hover {
  color: var(--ek-indigo);
  border-color: var(--ek-indigo);
  transform: rotate(15deg);
  box-shadow: var(--ek-ring);
}
.ek-theme-toggle svg { width: 16px; height: 16px; }
.ek-theme-toggle .ek-icon-sun  { display: none; }
.ek-theme-toggle .ek-icon-moon { display: block; }
html[data-theme="dark"] .ek-theme-toggle .ek-icon-sun  { display: block; }
html[data-theme="dark"] .ek-theme-toggle .ek-icon-moon { display: none; }

/* ---------- 5. Hero ---------- */
.fw-helpcenter {
  position: relative;
  overflow: hidden;
  isolation: isolate;
  padding-top: 52px !important;
  padding-bottom: 60px !important;
  margin-bottom: 0 !important;
  background:
    radial-gradient(900px 520px at 80% -10%, rgba(30, 136, 229, .18), transparent 55%),
    radial-gradient(800px 480px at 6% 110%, rgba(6, 182, 212, .14), transparent 60%),
    radial-gradient(700px 400px at 50% 100%, rgba(16, 185, 129, .08), transparent 60%),
    linear-gradient(180deg, var(--ek-bg-soft) 0%, var(--ek-bg) 100%) !important;
  color: var(--ek-text) !important;
  border-bottom: 1px solid var(--ek-border-soft);
}
.fw-helpcenter::before {
  content: "";
  position: absolute; inset: 0;
  background-image: radial-gradient(circle at center, rgba(46, 163, 242, .07) 1px, transparent 1.5px);
  background-size: 36px 36px;
  pointer-events: none;
  opacity: .6;
  z-index: -1;
  -webkit-mask-image: linear-gradient(to bottom, rgba(0,0,0,1) 0%, rgba(0,0,0,.2) 100%);
          mask-image: linear-gradient(to bottom, rgba(0,0,0,1) 0%, rgba(0,0,0,.2) 100%);
}
html[data-theme="dark"] .fw-helpcenter {
  background:
    radial-gradient(900px 520px at 80% -10%, rgba(56, 189, 248, .16), transparent 55%),
    radial-gradient(800px 480px at 6% 110%, rgba(34, 211, 238, .10), transparent 60%),
    var(--ek-bg) !important;
}
.fw-helpcenter > .container { position: relative; z-index: 1; }
.fw-helpcenter .col-md-9 {
  max-width: 800px;
  margin-inline: auto;
  text-align: center;
}

/* Announcement pill */
.ek-announce {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  padding: 5px 16px 5px 5px;
  font-size: .85rem;
  font-weight: 500;
  color: var(--ek-text-muted) !important;
  background: var(--ek-bg-elev);
  border: 1px solid var(--ek-border);
  border-radius: 999px;
  margin-bottom: 24px;
  transition: all .2s ease;
  box-shadow: var(--ek-shadow-xs);
}
.ek-announce:hover {
  border-color: transparent;
  color: var(--ek-text) !important;
  transform: translateY(-2px);
  box-shadow: var(--ek-shadow-md);
}
.ek-announce .ek-announce-tag {
  display: inline-flex;
  align-items: center;
  padding: 4px 11px;
  background: var(--ek-grad-primary);
  color: #fff;
  border-radius: 999px;
  font-family: var(--ek-font-display);
  font-weight: 800;
  font-size: .68rem;
  letter-spacing: .08em;
  text-transform: uppercase;
}
.ek-announce .ek-announce-arrow {
  color: var(--ek-text-soft);
  transition: transform .15s ease, color .15s ease;
}
.ek-announce:hover .ek-announce-arrow { transform: translateX(4px); color: var(--ek-indigo); }

/* H1 + injected subtitle */
.fw-helpcenter h1 {
  color: var(--ek-text) !important;
  font-family: var(--ek-font-display) !important;
  font-size: clamp(2.1rem, 4.2vw, 3.4rem) !important;
  font-weight: 800 !important;
  text-align: center;
  margin: 0 0 14px !important;
  letter-spacing: -.034em !important;
  line-height: 1.1;
  background: linear-gradient(135deg, var(--ek-text) 30%, var(--ek-indigo) 70%, var(--ek-violet) 100%);
  -webkit-background-clip: text;
          background-clip: text;
  -webkit-text-fill-color: transparent;
}
.fw-helpcenter h1::after {
  content: "Search the knowledge base, browse topics, or get in touch with our team.";
  display: block;
  margin-top: 10px;
  font-family: var(--ek-font-sans);
  font-size: clamp(1rem, 1.3vw, 1.14rem);
  font-weight: 400;
  color: var(--ek-text-muted);
  letter-spacing: -.003em;
  line-height: 1.6;
  background: none;
  -webkit-text-fill-color: initial;
}

/* Hero search bar */
.fw-helpcenter .fw-search { margin-top: 22px; }
.fw-helpcenter .fw-search .input-group {
  background: var(--ek-bg-elev);
  border: 1px solid var(--ek-border);
  border-radius: var(--ek-radius-md);
  box-shadow: var(--ek-shadow-lg);
  padding: 8px;
  overflow: hidden;
  transition: border-color .2s ease, box-shadow .2s ease, transform .2s ease;
}
.fw-helpcenter .fw-search .input-group:focus-within {
  border-color: var(--ek-indigo);
  box-shadow: var(--ek-shadow-xl), var(--ek-ring);
  transform: translateY(-2px);
}
.fw-helpcenter .fw-search .form-control {
  border: none !important;
  background: transparent !important;
  font-size: 1.05rem !important;
  padding: 12px 18px !important;
  color: var(--ek-text) !important;
}
.fw-helpcenter .fw-search .form-control::placeholder { color: var(--ek-text-soft); }
.fw-helpcenter .fw-search .form-control:focus { box-shadow: none !important; outline: none !important; }
.fw-helpcenter .fw-search #btnSearch {
  background: var(--ek-grad-primary) !important;
  color: #fff !important;
  border: none !important;
  border-radius: 12px !important;
  padding: 0 22px !important;
  min-width: 52px;
  font-size: 1rem;
  font-weight: 700;
  transition: filter .15s ease, transform .15s ease;
  box-shadow: var(--ek-glow-indigo);
}
.fw-helpcenter .fw-search #btnSearch:hover {
  filter: brightness(1.08);
  transform: scale(1.04);
}

/* Quick search chips */
.ek-hero-chips {
  display: flex;
  flex-wrap: wrap;
  justify-content: center;
  align-items: center;
  gap: 8px;
  margin-top: 18px;
  position: relative;
  z-index: 1;
}
.ek-hero-chips .ek-chip-label {
  color: var(--ek-text-soft);
  font-family: var(--ek-font-display);
  font-size: .72rem;
  font-weight: 700;
  align-self: center;
  margin-right: 4px;
  letter-spacing: .14em;
  text-transform: uppercase;
}
.ek-chip {
  display: inline-block;
  padding: 8px 16px;
  font-size: .88rem;
  font-weight: 500;
  color: var(--ek-text-muted);
  background: var(--ek-bg-elev);
  border: 1px solid var(--ek-border);
  border-radius: 999px;
  text-decoration: none !important;
  transition: all .2s cubic-bezier(.4, 0, .2, 1);
  cursor: pointer;
}
.ek-chip:hover {
  background: var(--ek-grad-primary);
  border-color: transparent;
  color: #fff !important;
  transform: translateY(-2px);
  box-shadow: var(--ek-glow-indigo);
}

/* Hero stats ribbon — card */
.ek-hero-stats {
  position: relative;
  z-index: 1;
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 0;
  max-width: 680px;
  margin: 28px auto 0;
  padding: 18px 24px;
  background: var(--ek-bg-elev);
  border: 1px solid var(--ek-border);
  border-radius: var(--ek-radius-lg);
  box-shadow: var(--ek-shadow-md);
}
.ek-hero-stat { text-align: center; padding: 4px 14px; position: relative; }
.ek-hero-stat + .ek-hero-stat::before {
  content: "";
  position: absolute;
  left: 0; top: 18%; bottom: 18%;
  width: 1px;
  background: var(--ek-border);
}
.ek-hero-stat-num {
  font-family: var(--ek-font-display);
  font-size: clamp(1.55rem, 2.2vw, 1.85rem);
  font-weight: 800;
  color: var(--ek-text);
  letter-spacing: -.028em;
  line-height: 1.1;
}
.ek-hero-stat-num .ek-hero-stat-suffix {
  background: var(--ek-grad-accent);
  -webkit-background-clip: text;
          background-clip: text;
  -webkit-text-fill-color: transparent;
}
.ek-hero-stat-label {
  margin-top: 6px;
  font-family: var(--ek-font-display);
  font-size: .72rem;
  font-weight: 700;
  color: var(--ek-text-soft);
  letter-spacing: .14em;
  text-transform: uppercase;
}
@media (max-width: 640px) {
  .ek-hero-stats { grid-template-columns: 1fr; gap: 8px; padding: 16px; max-width: 100%; }
  .ek-hero-stat + .ek-hero-stat::before { display: none; }
}

/* Inner-page sticky search bar */
.fw-sticky.fw-searchbar-wrapper {
  background: color-mix(in srgb, var(--ek-bg-elev) 90%, transparent) !important;
  -webkit-backdrop-filter: saturate(180%) blur(14px);
          backdrop-filter: saturate(180%) blur(14px);
  border-bottom: 1px solid var(--ek-border-soft);
  position: sticky !important;
  top: 0;
  z-index: 100;
}
.fw-sticky .fw-search .input-group {
  background: var(--ek-bg-muted);
  border-radius: 12px;
  overflow: hidden;
  border: 1px solid var(--ek-border);
  transition: all .15s ease;
}
.fw-sticky .fw-search .input-group:focus-within {
  background: var(--ek-bg-elev);
  border-color: var(--ek-indigo);
  box-shadow: var(--ek-ring);
}
.fw-sticky .fw-search .form-control {
  border: none !important;
  background: transparent !important;
  color: var(--ek-text) !important;
  padding: 10px 14px !important;
}
.fw-sticky .fw-search #btnSearch {
  background: var(--ek-grad-primary) !important;
  color: #fff !important;
  border: none !important;
  border-radius: 8px !important;
}

/* Autocomplete dropdown — anchored to the search bar so chips don't collide */
.fw-helpcenter .fw-search { position: relative; }
.fw-autocomplete-wrapper {
  position: absolute !important;
  top: calc(100% + 10px) !important;
  left: 0 !important;
  right: 0 !important;
  z-index: 50 !important;
  background: var(--ek-bg-elev) !important;
  border: 1px solid var(--ek-border) !important;
  border-radius: var(--ek-radius-md) !important;
  box-shadow: var(--ek-shadow-xl) !important;
  margin-top: 0 !important;
  padding: 14px !important;
}
/* Hide the popular chips while the dropdown is open (defensive) */
.fw-search:has(.fw-autocomplete-wrapper:not(:empty)) ~ .ek-hero-chips,
.fw-helpcenter:has(.fw-autocomplete-wrapper:not(:empty)) .ek-hero-chips {
  visibility: hidden;
}
.fw-search-tab {
  border-radius: 999px !important;
  padding: 7px 16px !important;
  font-weight: 500 !important;
  background: transparent !important;
  color: var(--ek-text-muted) !important;
  border: 1px solid transparent !important;
  font-size: .84rem !important;
  transition: all .15s ease;
}
.fw-search-tab:hover { background: var(--ek-bg-muted) !important; color: var(--ek-text) !important; }
.fw-search-tab.fw-active-search-tab {
  background: var(--ek-grad-primary) !important;
  color: #fff !important;
  box-shadow: var(--ek-glow-indigo);
}
.fw-search-results li a,
.ek-search-result-item {
  display: block;
  padding: 11px 14px;
  border-radius: 12px;
  color: var(--ek-text) !important;
  transition: all .15s ease;
  text-decoration: none;
}
.fw-search-results li a:hover,
.ek-search-result-item:hover,
.ek-search-result-item.is-active {
  background: var(--ek-indigo-soft);
  color: var(--ek-indigo-strong) !important;
  transform: translateX(3px);
}
.ek-search-result-item .ek-result-title { font-weight: 600; font-size: .98rem; }
.ek-search-result-item .ek-result-meta {
  font-size: .78rem;
  color: var(--ek-text-soft);
  margin-top: 3px;
}
.ek-search-result-item mark {
  background: var(--ek-grad-accent);
  color: #fff;
  padding: 1px 5px;
  border-radius: 5px;
  font-weight: 600;
}

/* ---------- 6. Cards (the heart of the new design) ---------- */
.card,
.fw-horizontal,
.fw-kbase-card {
  background: var(--ek-bg-elev) !important;
  border: 1px solid var(--ek-border) !important;
  border-radius: var(--ek-radius-lg) !important;
  box-shadow: var(--ek-shadow-xs);
  transition: transform .3s cubic-bezier(.4, 0, .2, 1),
              box-shadow .3s cubic-bezier(.4, 0, .2, 1),
              border-color .25s ease;
  position: relative;
  overflow: hidden;
  text-decoration: none !important;
}
.card::before,
.fw-horizontal::before,
.fw-kbase-card::before {
  content: "";
  position: absolute;
  inset: 0;
  border-radius: inherit;
  padding: 1.5px;
  background: var(--ek-grad-hairline);
  -webkit-mask: linear-gradient(#000 0 0) content-box, linear-gradient(#000 0 0);
  -webkit-mask-composite: xor;
          mask-composite: exclude;
  opacity: 0;
  transition: opacity .3s ease;
  pointer-events: none;
}
.card:hover,
.fw-horizontal:hover,
.fw-kbase-card:hover {
  transform: translateY(-5px);
  box-shadow: var(--ek-shadow-lg);
  border-color: transparent;
}
.card:hover::before,
.fw-horizontal:hover::before,
.fw-kbase-card:hover::before { opacity: 1; }
.card .card-title,
.fw-horizontal .card-title,
.fw-kbase-card .card-title {
  color: var(--ek-text) !important;
  font-family: var(--ek-font-display) !important;
  font-weight: 700;
  letter-spacing: -.018em;
}
.card p,
.fw-horizontal p,
.fw-kbase-card p { color: var(--ek-text-muted) !important; }

/* Horizontal action cards (Browse / Submit ticket) */
.fw-horizontal {
  padding: 16px 18px !important;
  display: flex;
  align-items: center;
  gap: 14px;
  min-height: 0;
}
.fw-horizontal .fw-category-icon {
  width: 56px; height: 56px;
  display: grid; place-items: center;
  background: var(--ek-indigo-soft);
  border-radius: 16px;
  transition: all .3s ease;
  flex-shrink: 0;
}
.fw-horizontal:hover .fw-category-icon {
  background: var(--ek-grad-primary);
  transform: scale(1.06) rotate(-4deg);
  box-shadow: var(--ek-glow-indigo);
}
.fw-horizontal:hover .fw-category-icon svg path,
.fw-horizontal:hover .fw-category-icon svg line,
.fw-horizontal:hover .fw-category-icon svg circle,
.fw-horizontal:hover .fw-category-icon svg polyline,
.fw-horizontal:hover .fw-category-icon svg rect,
.fw-horizontal:hover .fw-category-icon svg polygon { stroke: #fff !important; }
.fw-horizontal .fw-category-icon svg { width: 30px; height: 30px; color: var(--ek-indigo-strong); }

/* Knowledge-base grid — featured tone variants */
.fw-kbase-card {
  padding: 20px 22px !important;
  text-align: left;
  min-height: 168px;
  display: flex;
  flex-direction: column;
  align-items: flex-start;
}
.fw-kbase-card .fw-icon-holder {
  width: 46px; height: 46px;
  display: grid; place-items: center;
  background: var(--ek-indigo-soft);
  color: var(--ek-indigo-strong);
  border-radius: 13px;
  font-size: 20px;
  margin: 0 0 12px;
  transition: all .3s ease;
}
.fw-kbase-card .fw-icon-holder svg { width: 26px; height: 26px; }
.fw-kbase-card[data-tone="2"] .fw-icon-holder {
  background: var(--ek-violet-soft);
  color: var(--ek-violet);
}
.fw-kbase-card[data-tone="3"] .fw-icon-holder {
  background: var(--ek-cyan-soft);
  color: var(--ek-cyan);
}
.fw-kbase-card:hover .fw-icon-holder {
  background: var(--ek-grad-primary);
  color: #fff;
  transform: scale(1.08) rotate(-5deg);
  box-shadow: var(--ek-glow-indigo);
}
.fw-kbase-card[data-tone="2"]:hover .fw-icon-holder {
  background: linear-gradient(135deg, var(--ek-violet), var(--ek-cyan));
}
.fw-kbase-card[data-tone="3"]:hover .fw-icon-holder {
  background: linear-gradient(135deg, var(--ek-cyan), var(--ek-teal));
}
.fw-kbase-card .card-body { padding: 0 !important; flex: 1; }
.fw-kbase-card .card-title {
  font-size: 1.12rem !important;
  margin-bottom: 6px !important;
}
.fw-kbase-card::after {
  content: "Explore →";
  position: absolute;
  bottom: 16px; right: 22px;
  font-family: var(--ek-font-display);
  font-size: .82rem;
  font-weight: 700;
  color: var(--ek-indigo);
  opacity: 0;
  transform: translateX(-6px);
  transition: all .25s ease;
  pointer-events: none;
}
.fw-kbase-card:hover::after { opacity: 1; transform: translateX(0); }

/* Popular articles list */
.fw-articles { padding: 2px 0; }
.fw-article-info {
  background: var(--ek-bg-elev);
  border: 1px solid var(--ek-border);
  border-radius: var(--ek-radius-md);
  padding: 14px 18px !important;
  margin: 4px;
  text-decoration: none !important;
  transition: transform .25s ease, box-shadow .25s ease, border-color .25s ease;
  position: relative;
  overflow: hidden;
}
.fw-article-info::before {
  content: "";
  position: absolute; top: 0; left: 0; bottom: 0;
  width: 4px;
  background: var(--ek-grad-primary);
  transform: scaleY(0);
  transform-origin: top;
  transition: transform .3s ease;
}
.fw-article-info:hover {
  transform: translateY(-3px);
  border-color: transparent;
  box-shadow: var(--ek-shadow-md);
}
.fw-article-info:hover::before { transform: scaleY(1); }
.fw-article-info p { color: var(--ek-text) !important; font-weight: 600; font-size: 1.02rem; }
.fw-article-info .fw-meta-info {
  color: var(--ek-text-soft) !important;
  font-size: .8rem;
}
.fw-article-info .icon-article {
  color: var(--ek-teal-strong);
  font-size: 18px;
  background: var(--ek-teal-soft);
  width: 34px; height: 34px;
  display: inline-grid; place-items: center;
  border-radius: 10px;
  margin-right: 6px;
}

/* Section headings */
main.fw-main-wrapper > section > .container > .fw-section-heading,
main.fw-main-wrapper > section > .container > .col-xl-9 > .fw-section-heading {
  margin-top: 36px !important;
  margin-bottom: 18px !important;
}
.fw-section-heading h2,
.fw-section-heading h3 {
  font-family: var(--ek-font-display) !important;
  font-weight: 800;
  font-size: clamp(1.45rem, 2.2vw, 1.85rem);
  margin-bottom: 6px;
  letter-spacing: -.028em;
  color: var(--ek-text);
}
.fw-section-heading h2::after,
.fw-section-heading h3::after {
  content: "";
  display: block;
  width: 48px; height: 3px;
  border-radius: 2px;
  margin-top: 8px;
  background: var(--ek-grad-primary);
}
.fw-section-heading > a,
.fw-section-heading .text-end a {
  font-weight: 600;
  font-size: .92rem;
  color: var(--ek-link) !important;
  display: inline-flex;
  align-items: center;
  gap: 4px;
}
.fw-section-heading > a::after,
.fw-section-heading .text-end a::after { content: "→"; transition: transform .15s ease; display: inline-block; }
.fw-section-heading > a:hover::after,
.fw-section-heading .text-end a:hover::after { transform: translateX(4px); }

/* "Most popular articles" full-width band — home page only */
main.fw-main-wrapper > section.container-fluid.bg-light {
  background:
    radial-gradient(900px 450px at 50% 0%, rgba(46, 163, 242, .07), transparent 60%),
    radial-gradient(700px 350px at 5% 100%, rgba(6, 182, 212, .05), transparent 60%),
    var(--ek-bg-soft) !important;
  border-top: 1px solid var(--ek-border-soft);
  border-bottom: 1px solid var(--ek-border-soft);
  padding: 44px 0 !important;
}
html[data-theme="dark"] main.fw-main-wrapper > section.container-fluid.bg-light {
  background: var(--ek-bg-soft) !important;
}

/* ---------- 6b. Knowledge-base index: category cards ---------- */
.fw-category-wrapper {
  background: var(--ek-bg-elev) !important;
  border: 1px solid var(--ek-border) !important;
  border-radius: var(--ek-radius-lg) !important;
  box-shadow: var(--ek-shadow-xs) !important;
  padding: 22px 24px !important;
  margin: 0 0 16px !important;
  transition: transform .25s ease, box-shadow .25s ease, border-color .25s ease;
  position: relative;
  overflow: hidden;
}
.fw-category-wrapper::before {
  content: "";
  position: absolute;
  top: 0; left: 0; right: 0;
  height: 3px;
  background: var(--ek-grad-primary);
  transform: scaleX(0);
  transform-origin: left;
  transition: transform .35s cubic-bezier(.4, 0, .2, 1);
}
.fw-category-wrapper:hover {
  transform: translateY(-3px);
  box-shadow: var(--ek-shadow-md);
}
.fw-category-wrapper:hover::before { transform: scaleX(1); }
.fw-category-wrapper > .fw-section-heading {
  display: flex !important;
  align-items: flex-start;
  gap: 14px;
  border-bottom: 1px solid var(--ek-border-soft);
  padding-bottom: 14px !important;
  margin: 0 0 14px !important;
}
.fw-category-wrapper > .fw-section-heading::after { display: none; }
.fw-category-wrapper > .fw-section-heading .fw-icon-holder {
  width: 50px; height: 50px;
  display: grid; place-items: center;
  background: var(--ek-indigo-soft);
  color: var(--ek-indigo-strong);
  border-radius: 14px;
  font-size: 22px;
  flex-shrink: 0;
  padding: 0 !important;
  transition: all .3s ease;
}
.fw-category-wrapper:hover > .fw-section-heading .fw-icon-holder {
  background: var(--ek-grad-primary);
  color: #fff;
  transform: scale(1.05) rotate(-3deg);
}
.fw-category-wrapper > .fw-section-heading .info { flex: 1; min-width: 0; }
.fw-category-wrapper > .fw-section-heading h2 {
  font-family: var(--ek-font-display) !important;
  font-size: 1.25rem !important;
  margin: 0 0 4px !important;
  font-weight: 700;
  letter-spacing: -.022em;
}
.fw-category-wrapper > .fw-section-heading h2::after { display: none; }
.fw-category-wrapper > .fw-section-heading h2 a {
  color: var(--ek-text) !important;
  text-decoration: none !important;
}
.fw-category-wrapper > .fw-section-heading h2 a:hover { color: var(--ek-link) !important; }
.fw-category-wrapper > .fw-section-heading p {
  color: var(--ek-text-muted) !important;
  margin: 0 !important;
  font-size: .94rem;
}

/* Folder block inside a category */
.fw-folder {
  padding: 10px 14px !important;
  border-radius: var(--ek-radius-md);
  transition: background .2s ease, transform .2s ease;
}
.fw-folder:hover { background: var(--ek-bg-muted); transform: translateX(3px); }
.fw-folder .fw-heading {
  text-decoration: none !important;
  color: var(--ek-text) !important;
  font-family: var(--ek-font-display);
  font-size: 1.05rem !important;
  font-weight: 700 !important;
  letter-spacing: -.014em;
  align-items: center;
}
.fw-folder .fw-heading:hover { color: var(--ek-link) !important; }
.fw-folder .fw-folder-icon {
  color: #fff;
  background: var(--ek-grad-accent);
  width: 30px; height: 30px;
  display: inline-grid !important;
  place-items: center;
  border-radius: 8px;
  padding: 0 !important;
  font-size: 14px;
  flex-shrink: 0;
  box-shadow: var(--ek-glow-teal);
}
.fw-folder ul.fw-no-bullet {
  margin-top: 8px !important;
  margin-left: 38px !important;
  padding-left: 0 !important;
}
.fw-folder ul.fw-no-bullet li { margin-bottom: 2px; }
.fw-folder ul.fw-no-bullet li a {
  display: flex;
  align-items: center;
  gap: 8px;
  color: var(--ek-text-muted) !important;
  text-decoration: none !important;
  padding: 4px 8px;
  border-radius: 8px;
  font-size: .92rem;
  transition: all .15s ease;
}
.fw-folder ul.fw-no-bullet li a:hover {
  background: var(--ek-bg-elev);
  color: var(--ek-link) !important;
  transform: translateX(3px);
}
.fw-folder ul.fw-no-bullet .icon-article {
  color: var(--ek-cyan);
  font-size: 14px;
}
.fw-folder > a.d-block {
  margin: 6px 0 0 38px !important;
  font-size: .86rem;
  font-weight: 700;
  color: var(--ek-link) !important;
}
.fw-folder > a.d-block::after { content: " →"; }

/* ---------- 7. Inner page title + breadcrumb ---------- */
.fw-page-title-wrapper {
  background:
    radial-gradient(800px 400px at 90% 0%, rgba(30, 136, 229, .07), transparent 55%),
    radial-gradient(700px 350px at 0% 100%, rgba(6, 182, 212, .05), transparent 60%),
    var(--ek-bg-elev) !important;
  border-bottom: 1px solid var(--ek-border-soft);
  padding: 20px 0 22px !important;
}
.fw-page-title-wrapper .py-24,
.fw-page-title-wrapper .py-lg-60 {
  padding-top: 6px !important;
  padding-bottom: 6px !important;
}
.fw-page-title-wrapper .fw-icon-holder,
.fw-page-title-wrapper .fw-icon-holder *,
.fw-icon-holder { display: none !important; }
.fw-folder-icon,
.fw-folder-icon * { display: none !important; }
.fw-page-title {
  font-family: var(--ek-font-display) !important;
  font-size: clamp(1.5rem, 2.4vw, 2rem) !important;
  font-weight: 800 !important;
  margin: 0 0 2px !important;
  color: var(--ek-text) !important;
  letter-spacing: -.03em !important;
  line-height: 1.18;
}
.fw-page-title-wrapper p {
  color: var(--ek-text-muted) !important;
  margin: 0;
  font-size: .96rem;
  line-height: 1.45;
}

.breadcrumb {
  background: transparent !important;
  margin: 0 0 6px !important;
  padding: 0 !important;
  font-size: .9rem;
  display: flex !important;
  flex-wrap: wrap;
  align-items: center;
  gap: 0 2px;
  line-height: 1.5;
}
.breadcrumb-item {
  max-width: none !important;
  overflow: visible !important;
  white-space: nowrap !important;
  text-overflow: clip !important;
  display: inline-flex !important;
  align-items: center;
  float: none !important;
}
.breadcrumb-item a,
.breadcrumb-item span {
  display: inline-block;
  max-width: none !important;
  overflow: visible !important;
  white-space: nowrap !important;
  text-overflow: clip !important;
  text-decoration: none !important;
  border-bottom: 0 !important;
}
.breadcrumb-item a {
  color: var(--ek-text-muted) !important;
  text-decoration: none !important;
  font-weight: 500;
  padding: 4px 8px;
  border-radius: 7px;
  transition: all .15s ease;
}
.breadcrumb-item a:hover,
.breadcrumb-item a:focus,
.breadcrumb-item a:active,
.breadcrumb-item a:visited {
  text-decoration: none !important;
  color: var(--ek-link) !important;
  background: var(--ek-indigo-soft);
}
.breadcrumb-item.active,
.breadcrumb-active-item {
  color: var(--ek-text) !important;
  font-weight: 700;
  padding: 4px 8px;
}
/* Use a font-stack that always has the chevron, fallback to "/" */
.breadcrumb-item + .breadcrumb-item::before {
  content: "/" !important;
  color: var(--ek-text-soft) !important;
  margin: 0 2px !important;
  font-weight: 400;
  font-family: var(--ek-font-sans), Arial, sans-serif !important;
  opacity: .55;
  float: none !important;
  padding: 0 !important;
  font-size: .95em;
}
/* Defensive — kill any inline width/clip legacy portal adds via JS */
.breadcrumb-item, .breadcrumb-item * { text-overflow: unset !important; max-width: unset !important; }
/* Kill any tooltip pseudo-arrows that Bootstrap injects near breadcrumb items */
.breadcrumb [data-bs-toggle="tooltip"]::before,
.breadcrumb [data-bs-toggle="tooltip"]::after,
.breadcrumb .tooltip,
.breadcrumb .tooltip-arrow { display: none !important; }
/* Hide the mobile-only "..." dropdown that legacy portal shows on small screens */
.breadcrumb .fw-more-items { display: none !important; }
.breadcrumb .breadcrumb-active-item.d-lg-none { display: none !important; }
.breadcrumb .breadcrumb-center-item.d-none.d-lg-inline-block { display: inline-flex !important; }

/* ---------- 8. Solutions / folder listings ---------- */
.fw-content-wrapper { background: transparent !important; }
.fw-wrapper-shadow {
  background: var(--ek-bg-elev) !important;
  border-radius: var(--ek-radius-lg) !important;
  box-shadow: var(--ek-shadow-md) !important;
  border: 1px solid var(--ek-border-soft);
  overflow: hidden;
}
.fw-list-item,
.fw-folders .fw-folder,
.fw-articles-list li,
ul.fw-list li {
  border-radius: var(--ek-radius-md);
  transition: background .15s ease, transform .15s ease;
}
.fw-list-item:hover,
.fw-folders .fw-folder:hover,
ul.fw-list li:hover { background: var(--ek-bg-muted); transform: translateX(3px); }

/* ---------- 9. Article reading experience ---------- */
.fw-content--single-article {
  max-width: 780px;
  margin: 0 auto;
  padding: 20px 16px 4px;
  font-family: var(--ek-font-sans) !important;
  font-size: 17px !important;          /* pin to px — legacy portal's 13px base was undercutting rem */
  line-height: 1.72;
  color: var(--ek-text);
}
/* Force Open Sans on EVERY descendant — overrides the inline
   `font-family: proxima-nova, ...` that legacy portal's WYSIWYG pastes in. */
.fw-content--single-article,
.fw-content--single-article *,
.fw-content--single-article *[style] {
  font-family: var(--ek-font-sans) !important;
}
/* Headings keep Manrope for hierarchy.
   Specificity is bumped via [class], [style] selectors so this beats the
   universal `.fw-content--single-article *[style]` Open-Sans rule above. */
.fw-content--single-article h1,
.fw-content--single-article h2,
.fw-content--single-article h3,
.fw-content--single-article h4,
.fw-content--single-article h5,
.fw-content--single-article h6,
.fw-content--single-article h1[style],
.fw-content--single-article h2[style],
.fw-content--single-article h3[style],
.fw-content--single-article h4[style],
.fw-content--single-article h5[style],
.fw-content--single-article h6[style],
.fw-content--single-article h1[style] *,
.fw-content--single-article h2[style] *,
.fw-content--single-article h3[style] *,
.fw-content--single-article h4[style] *,
.fw-content--single-article h5[style] *,
.fw-content--single-article h6[style] *,
.fw-content--single-article h1 *,
.fw-content--single-article h2 *,
.fw-content--single-article h3 *,
.fw-content--single-article h4 *,
.fw-content--single-article h5 *,
.fw-content--single-article h6 * {
  font-family: var(--ek-font-display) !important;
  color: var(--ek-text) !important;
}
/* Bump heading sizes — Intercom inline `font-size:20px` is too small */
.fw-content--single-article h1,
.fw-content--single-article h1[style] { font-size: 28px !important; line-height: 1.2 !important; }
.fw-content--single-article h2,
.fw-content--single-article h2[style] { font-size: 23px !important; line-height: 1.25 !important; margin-top: 1.4em !important; }
.fw-content--single-article h3,
.fw-content--single-article h3[style] { font-size: 19px !important; line-height: 1.3 !important; margin-top: 1.2em !important; }
/* Code/pre stays mono */
.fw-content--single-article pre,
.fw-content--single-article code,
.fw-content--single-article pre *,
.fw-content--single-article code * {
  font-family: var(--ek-font-mono) !important;
}
.fw-content--single-article p,
.fw-content--single-article div,
.fw-content--single-article span,
.fw-content--single-article li {
  color: var(--ek-text) !important;
  font-size: 17px !important;
}
.fw-content--single-article p { font-size: 17px !important; line-height: 1.72 !important; }
.fw-content--single-article li { font-size: 17px !important; line-height: 1.7 !important; }
.fw-content--single-article h1,
.fw-content--single-article h2,
.fw-content--single-article h3,
.fw-content--single-article h4 {
  margin-top: 1.4em;
  margin-bottom: .4em;
  scroll-margin-top: 120px;
  color: var(--ek-text) !important;
  font-family: var(--ek-font-display) !important;
  letter-spacing: -.024em;
}
.fw-content--single-article > *:first-child { margin-top: 0; }
.fw-content--single-article p { margin: 0 0 .9em; }
.fw-content--single-article h1 { font-size: 1.95rem; font-weight: 800; }
.fw-content--single-article h2 { font-size: 1.6rem; font-weight: 700; }
.fw-content--single-article h3 { font-size: 1.28rem; font-weight: 700; }

.fw-content--single-article a {
  color: var(--ek-link);
  text-decoration: underline;
  text-decoration-color: color-mix(in srgb, var(--ek-link) 35%, transparent);
  text-underline-offset: 3px;
  text-decoration-thickness: 1.5px;
  transition: text-decoration-color .15s ease, color .15s ease;
}
.fw-content--single-article a:hover {
  color: var(--ek-link-strong);
  text-decoration-color: currentColor;
}
.fw-content--single-article img {
  max-width: 100%;
  height: auto !important;
  border-radius: var(--ek-radius-md);
  box-shadow: var(--ek-shadow-md);
  margin: 16px 0;
  border: 1px solid var(--ek-border-soft);
}
.fw-content--single-article iframe {
  max-width: 100%;
  border-radius: var(--ek-radius-md);
  box-shadow: var(--ek-shadow-md);
  margin: 16px 0;
  aspect-ratio: 16 / 9;
  height: auto;
  border: 0;
}
.fw-content--single-article pre,
.fw-content--single-article code {
  font-family: var(--ek-font-mono) !important;
  background: var(--ek-bg-muted);
  color: var(--ek-text);
  border-radius: 6px;
  padding: 2px 6px;
  font-size: .92em;
}
.fw-content--single-article pre {
  padding: 18px 20px;
  overflow-x: auto;
  border: 1px solid var(--ek-border-soft);
  border-left: 4px solid var(--ek-indigo);
  border-radius: 12px;
}
.fw-content--single-article blockquote {
  border-left: 4px solid var(--ek-indigo);
  background: var(--ek-indigo-soft);
  margin: 16px 0;
  padding: 12px 18px;
  border-radius: 0 12px 12px 0;
  color: var(--ek-text);
}
.fw-content--single-article ul li,
.fw-content--single-article ol li { margin: 3px 0; }
.fw-content--single-article table {
  width: 100%;
  border-collapse: separate;
  border-spacing: 0;
  margin: 16px 0;
  border-radius: var(--ek-radius-md);
  overflow: hidden;
  border: 1px solid var(--ek-border);
}
.fw-content--single-article th,
.fw-content--single-article td {
  padding: 12px 16px;
  text-align: left;
  border-bottom: 1px solid var(--ek-border-soft);
}
.fw-content--single-article th {
  background: var(--ek-bg-muted);
  font-family: var(--ek-font-display);
  font-weight: 700;
  letter-spacing: -.012em;
}
.fw-content--single-article tr:last-child td { border-bottom: none; }
html[data-theme="dark"] .fw-content--single-article * { color: var(--ek-text) !important; }
html[data-theme="dark"] .fw-content--single-article a,
html[data-theme="dark"] .fw-content--single-article a * { color: var(--ek-link) !important; }

/* Sticky Table of Contents */
.ek-toc {
  position: sticky;
  top: 130px;
  max-height: calc(100vh - 170px);
  overflow: auto;
  padding: 22px 10px 22px 22px;
  border-left: 2px solid var(--ek-border-soft);
  font-size: .9rem;
}
.ek-toc-title {
  font-family: var(--ek-font-display);
  font-size: .7rem;
  font-weight: 800;
  letter-spacing: .16em;
  text-transform: uppercase;
  color: var(--ek-text-soft);
  margin: 0 0 14px;
}
.ek-toc ul { list-style: none; padding: 0; margin: 0; }
.ek-toc li { margin: 1px 0; }
.ek-toc a {
  display: block;
  padding: 7px 14px;
  border-radius: 8px;
  color: var(--ek-text-muted);
  text-decoration: none;
  border-left: 2px solid transparent;
  margin-left: -2px;
  line-height: 1.4;
  transition: all .15s ease;
}
.ek-toc a:hover { background: var(--ek-bg-muted); color: var(--ek-text); }
.ek-toc a.is-active {
  color: var(--ek-indigo-strong);
  border-left-color: var(--ek-indigo);
  background: var(--ek-indigo-soft);
  font-weight: 700;
}
.ek-toc li.depth-3 a { padding-left: 26px; font-size: .85rem; }

/* Reading-progress bar */
.ek-progress-bar {
  position: fixed;
  top: 0; left: 0; right: 0;
  height: 3px;
  background: transparent;
  z-index: 2000;
  pointer-events: none;
}
.ek-progress-bar > span {
  display: block;
  height: 100%;
  width: 0%;
  background: var(--ek-grad-primary);
  transition: width .1s linear;
  box-shadow: 0 0 12px rgba(46, 163, 242, .55);
}

/* Feedback widget */
.fw-feedback {
  margin-top: 28px;
  padding: 20px 22px;
  background: var(--ek-bg-elev);
  border-radius: var(--ek-radius-lg);
  border: 1px solid var(--ek-border);
  box-shadow: var(--ek-shadow-xs);
  position: relative;
  overflow: hidden;
}
.fw-feedback::before {
  content: "";
  position: absolute;
  top: 0; left: 0; right: 0;
  height: 3px;
  background: var(--ek-grad-accent);
}
.fw-feedback-question {
  font-family: var(--ek-font-display) !important;
  font-weight: 700 !important;
  font-size: 1.12rem !important;
  letter-spacing: -.018em;
}
.fw-btn-feedback {
  border-radius: 10px !important;
  padding: 10px 22px !important;
  margin: 0 5px !important;
  font-weight: 600 !important;
  border: 1px solid var(--ek-border) !important;
  background: var(--ek-bg-elev) !important;
  color: var(--ek-text) !important;
  transition: all .2s ease;
}
.fw-btn-feedback.fw-yes:hover {
  background: var(--ek-teal-soft) !important;
  color: var(--ek-teal-strong) !important;
  border-color: var(--ek-teal) !important;
  transform: translateY(-1px);
  box-shadow: var(--ek-glow-teal);
}
.fw-btn-feedback.fw-no:hover {
  background: var(--ek-bg-muted) !important;
  border-color: var(--ek-text-soft) !important;
  transform: translateY(-1px);
}

.fw-content-wrapper { padding: 10px 16px 18px; }

/* ---------- 10. Related articles strip ---------- */
.ek-related {
  margin-top: 32px;
  padding: 22px 24px;
  background: var(--ek-bg-elev);
  border-radius: var(--ek-radius-lg);
  border: 1px solid var(--ek-border);
  box-shadow: var(--ek-shadow-xs);
  position: relative;
  overflow: hidden;
}
.ek-related::before {
  content: "";
  position: absolute;
  top: 0; left: 0; right: 0;
  height: 3px;
  background: var(--ek-grad-primary);
}
.ek-related-title {
  font-family: var(--ek-font-display) !important;
  font-size: 1.32rem;
  font-weight: 800;
  margin: 0 0 4px;
  color: var(--ek-text);
  letter-spacing: -.028em;
}
.ek-related-subtitle {
  font-size: .9rem;
  color: var(--ek-text-muted);
  margin: 0 0 14px;
}
.ek-related-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(240px, 1fr));
  gap: 12px;
}
.ek-related-card {
  display: block;
  padding: 14px 16px;
  background: var(--ek-bg-soft);
  border: 1px solid var(--ek-border-soft);
  border-radius: var(--ek-radius-md);
  text-decoration: none !important;
  color: var(--ek-text) !important;
  transition: all .25s ease;
  position: relative;
  overflow: hidden;
}
.ek-related-card::before {
  content: "";
  position: absolute; top: 0; left: 0; bottom: 0;
  width: 3px;
  background: var(--ek-grad-primary);
  transform: scaleY(0);
  transform-origin: top;
  transition: transform .25s ease;
}
.ek-related-card:hover {
  transform: translateY(-3px);
  border-color: transparent;
  box-shadow: var(--ek-shadow-md);
  background: var(--ek-bg-elev);
}
.ek-related-card:hover::before { transform: scaleY(1); }
.ek-related-card .ek-rc-title {
  font-family: var(--ek-font-display);
  font-weight: 700;
  font-size: 1rem;
  color: var(--ek-text);
  display: block;
  line-height: 1.4;
  letter-spacing: -.014em;
}
.ek-related-card .ek-rc-meta {
  font-size: .78rem;
  color: var(--ek-text-soft);
  margin-top: 5px;
}

/* ---------- 11. Floating Action Buttons (email on left, WhatsApp on right) ---------- */
.ek-fab {
  position: fixed;
  bottom: 28px; left: 28px;
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 14px 22px;
  background: var(--ek-grad-primary);
  background-size: 200% 200%;
  color: #fff !important;
  text-decoration: none !important;
  font-weight: 700;
  font-size: .95rem;
  border-radius: 999px;
  box-shadow: var(--ek-shadow-xl), 0 0 0 1px rgba(255, 255, 255, .14) inset;
  z-index: 999;
  transition: transform .25s cubic-bezier(.4, 0, .2, 1),
              box-shadow .25s ease,
              background-position .5s ease;
  border: none;
  cursor: pointer;
  animation: ek-pulse 3s ease-in-out infinite;
}
@keyframes ek-pulse {
  0%, 100% { box-shadow: var(--ek-shadow-xl), 0 0 0 0 rgba(46, 163, 242, .4); }
  50%      { box-shadow: var(--ek-shadow-xl), 0 0 0 14px rgba(46, 163, 242, 0); }
}
.ek-fab:hover {
  transform: translateY(-3px) scale(1.04);
  background-position: 100% 100%;
  color: #fff !important;
}
.ek-fab svg { width: 18px; height: 18px; }
.ek-fab .ek-fab-label { white-space: nowrap; }
.ek-fab--wa {
  left: auto; right: 28px;
  background: linear-gradient(135deg, #25d366 0%, #128c7e 100%);
  animation: ek-pulse-wa 3s ease-in-out infinite;
}
@keyframes ek-pulse-wa {
  0%, 100% { box-shadow: var(--ek-shadow-xl), 0 0 0 0 rgba(37, 211, 102, .45); }
  50%      { box-shadow: var(--ek-shadow-xl), 0 0 0 14px rgba(37, 211, 102, 0); }
}
.ek-fab--wa:hover {
  background: linear-gradient(135deg, #25d366 0%, #0c6b5f 100%);
}
@media (max-width: 768px) {
  .ek-fab { padding: 14px; bottom: 20px; left: 20px; }
  .ek-fab--wa { left: auto; right: 20px; }
  .ek-fab .ek-fab-label { display: none; }
}

/* ---------- 12. Footer ---------- */
footer.container-fluid {
  background:
    radial-gradient(700px 350px at 8% 100%, rgba(46, 163, 242, .18), transparent 60%),
    radial-gradient(700px 350px at 92% 0%, rgba(6, 182, 212, .12), transparent 60%),
    var(--fw-footer-bg) !important;
  color: var(--fw-footer-text-color) !important;
  padding: 32px 0 20px !important;
  margin-top: 48px;
  position: relative;
}
footer.container-fluid::before {
  content: "";
  position: absolute; top: 0; left: 0; right: 0;
  height: 1px;
  background: linear-gradient(to right, transparent, var(--ek-indigo) 30%, var(--ek-violet) 70%, transparent);
}
footer .fw-contact-info a,
footer .fw-contacts a,
footer a {
  color: #fff !important;
  text-decoration: none;
  font-weight: 500;
  transition: color .15s ease;
}
footer .fw-contact-info a:hover { color: var(--ek-teal) !important; }
footer .icon-phone { color: var(--ek-teal); margin-right: 8px; }
footer .fw-credit {
  color: var(--fw-footer-text-color);
  opacity: .75;
  font-size: .82rem;
  text-align: center;
  padding-top: 12px;
}
footer .fw-credit::after {
  content: "© Eklavvya · Helpdesk · Rebuilt 2026";
  display: block;
  padding-top: 4px;
}

/* ---------- 13. Forms ---------- */
.form-control,
.form-select {
  background: var(--ek-bg-elev) !important;
  color: var(--ek-text) !important;
  border: 1px solid var(--ek-border) !important;
  border-radius: 10px !important;
  padding: 11px 14px !important;
  transition: border-color .15s ease, box-shadow .15s ease;
  font-family: var(--ek-font-sans) !important;
}
.form-control:focus,
.form-select:focus {
  border-color: var(--ek-indigo) !important;
  box-shadow: var(--ek-ring) !important;
  outline: none !important;
}
.form-label { color: var(--ek-text); font-weight: 600; font-family: var(--ek-font-display); }
.btn-primary {
  background: var(--ek-grad-primary) !important;
  border: none !important;
  border-radius: 10px !important;
  font-weight: 700 !important;
  padding: 11px 24px !important;
  transition: filter .15s ease, transform .15s ease, box-shadow .15s ease;
  color: #fff !important;
  box-shadow: var(--ek-glow-indigo);
}
.btn-primary:hover {
  filter: brightness(1.05) !important;
  transform: translateY(-2px);
  box-shadow: 0 18px 38px -10px rgba(46, 163, 242, .55);
}

/* ---------- 14. Responsive ---------- */
@media (max-width: 991px) {
  .fw-nav-wrapper .navbar-collapse {
    background: var(--ek-bg-elev);
    border: 1px solid var(--ek-border);
    border-radius: var(--ek-radius-md);
    padding: 14px;
    margin-top: 8px;
    box-shadow: var(--ek-shadow-md);
  }
  .fw-nav-wrapper .nav-item.active .nav-link::after { display: none; }
}
@media (max-width: 768px) {
  .fw-helpcenter { padding-top: 56px !important; padding-bottom: 68px !important; }
  .fw-helpcenter h1 { font-size: 1.85rem !important; }
  .fw-helpcenter h1::after { font-size: .96rem; }
  .ek-hero-chips { margin-top: 18px; }
  .ek-announce { font-size: .78rem; padding: 4px 12px 4px 4px; }
  .fw-content--single-article { padding: 22px 10px; font-size: 1rem; }
  .ek-toc { display: none; }
  .fw-kbase-card { min-height: 0; padding: 22px !important; }
  .ek-related { padding: 22px; }
  section.bg-light { padding: 48px 0 !important; }
  .fw-section-heading { margin-top: 44px !important; }
  .fw-page-title-wrapper .fw-icon-holder { width: 44px; height: 44px; font-size: 22px; }
  .fw-category-wrapper { padding: 22px !important; }
}

/* ---------- 15. Outbound link markers ---------- */
a[href*="support.eklavvya.com/support/login"]::after,
a[href*="support.eklavvya.com/support/signup"]::after,
a[href*="support.eklavvya.com/support/tickets/new"]::after {
  content: " ↗";
  font-size: .82em;
  opacity: .55;
}

/* hide spinner that never fires (mirror) */
.fw-loading { display: none !important; }

/* Remove void/empty Bootstrap helpers + legacy portal's oversized spacers */
main.fw-main-wrapper > section { padding-top: 0 !important; padding-bottom: 0 !important; }
main.fw-main-wrapper > section.container-fluid.bg-light { padding: 44px 0 !important; }
main.fw-main-wrapper > section.fw-sticky.fw-searchbar-wrapper { padding: 0 !important; }
.fw-searchbar-wrapper .py-8 { padding-top: 8px !important; padding-bottom: 8px !important; }
section.container-fluid.px-0.py-24 { padding-top: 16px !important; padding-bottom: 16px !important; }
section.container-fluid.px-0.py-48 { padding-top: 22px !important; padding-bottom: 22px !important; }
.py-60, .py-lg-60 { padding-top: 18px !important; padding-bottom: 18px !important; }
.py-48 { padding-top: 18px !important; padding-bottom: 18px !important; }
.py-40 { padding-top: 16px !important; padding-bottom: 16px !important; }
.py-32 { padding-top: 14px !important; padding-bottom: 14px !important; }
.mt-64 { margin-top: 14px !important; }
.mb-64 { margin-bottom: 14px !important; }
.mt-80 { margin-top: 16px !important; }
.mb-80 { margin-bottom: 16px !important; }
.mt-32 { margin-top: 10px !important; }
.mb-32 { margin-bottom: 10px !important; }
/* Collapse empty alert holders the helpdesk renders even when there is no notice */
.alert.notice.hide { display: none !important; }
/* Empty trailing rows the static mirror sometimes keeps */
.fw-section-content > .row:empty,
.row:empty { display: none !important; }

/* ---------- 16. Entry animations ---------- */
@keyframes ek-fadein {
  from { opacity: 0; transform: translateY(12px); }
  to   { opacity: 1; transform: translateY(0); }
}
main.fw-main-wrapper > section { animation: ek-fadein .5s cubic-bezier(.4, 0, .2, 1) both; }
main.fw-main-wrapper > section:nth-child(2) { animation-delay: .05s; }
main.fw-main-wrapper > section:nth-child(3) { animation-delay: .10s; }
main.fw-main-wrapper > section:nth-child(4) { animation-delay: .15s; }
main.fw-main-wrapper > section:nth-child(5) { animation-delay: .20s; }

@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after {
    animation-duration: .01ms !important;
    transition-duration: .01ms !important;
    scroll-behavior: auto !important;
  }
}

/* ---------- 16a. WATI WhatsApp widget — keep it out of content's way ---------- */
/* Hide the "Chat with us" auto-tooltip + welcome box; keep the launcher icon. */
#whatsapp-chat-widget .wa-chat-bubble,
#whatsapp-chat-widget .wa-chat-bubble-text,
#whatsapp-chat-widget .wa-chat-box,
#whatsapp-chat-widget .wa-chat-box-content-chat-welcome,
#whatsapp-chat-widget .wa-chat-box-poweredby {
  display: none !important;
}
#whatsapp-chat-widget { z-index: 90 !important; }

/* ---------- 16b. Hide "Modified on..." timestamps everywhere ---------- */
.fw-meta-info,
.fw-meta-info-modified,
.fw-meta,
.fw-modified,
.fw-modified-on,
.fw-list-item .fw-meta-info,
.fw-article-info .fw-meta-info,
.fw-content--single-article .fw-meta-info,
ul.fw-list li .fw-meta-info,
.fw-folders .fw-folder .fw-meta-info,
.fw-articles-list .fw-meta-info,
[class*="fw-modified"],
[data-test*="modified"] {
  display: none !important;
}

/* ---------- 17. Hidden navigation actions ----------
   Hide Sign In, Sign Up, Submit-ticket CTA + everything that pushes
   the user to legacy portal's ticket form. Email / WhatsApp now handle support. */
.fw-nav-wrapper .fw-login,
.fw-nav-wrapper .fw-signup,
.fw-nav-wrapper .ek-nav-cta,
.fw-secondary-button,
a[href*="/support/tickets/new"],
a.fw-kbase-card[aria-label="Quick Onboarding Guide"],
a.fw-kbase-card[href*="88000068669"] {
  display: none !important;
}
.col-md-4:has(> a.fw-kbase-card[aria-label="Quick Onboarding Guide"]),
.col-md-4:has(> a.fw-kbase-card[href*="88000068669"]) {
  display: none !important;
}