360-degree dual-camera proctoring

Modified on Mon, 8 May, 2023 at 12:06 PM

360-degree proctoring: setup, candidate steps and result view

For: institute admins, proctors and candidates

360-degree proctoring adds the candidate's smartphone as a second camera next to the laptop webcam. With the phone placed to the side or behind the candidate, it can see the desk, the room and the area behind the screen, which a front camera alone can't see.

When to use it

  • High-stakes exams where identity and room integrity matter, such as entrance, certification or recruitment tests.
  • For lower-stakes assessments, single-camera AI proctoring is usually enough.

For admins: enabling 360-degree proctoring

360-degree proctoring is set up per exam by Eklavvya support. Email [email protected] with the exam name, and turn on the usual proctoring options (photo capture, AI based proctoring, remote proctoring) on the exam's Proctoring tab. See how to do proctoring.

For candidates: setting up the second camera

  1. Keep a charged smartphone with a working camera and internet connection ready, plus a stand or support to hold it steady.
  2. After signing in on your laptop, a QR code is shown. Scan it with your phone using Google Lens or any QR code scanner app.
  3. When the scan is complete, the Proceed button turns on by itself. Click Proceed to start the exam.
  4. Place the phone so it shows you, your laptop and your desk. Don't pick it up during the exam.
  5. If the phone disconnects, a QR code is shown again. Scan it with your phone to reconnect the second camera.

The proctor may pause your exam and ask you to show the room with your camera (predefined message Exam Pause for 360-degree view).

For proctors

Monitor 360-degree candidates from the same Proctor Dashboard. Open a candidate's full-size view to see their feeds, and use Pause Exam with the 360-degree broadcast message when you need a room check.

After the exam: 360 Image Proctoring Report

  1. Go to Result → Candidate Result, select the exam and schedule, and click View Exams.
  2. In the 360 Image Proctoring column, click the icon (View 360 degree image proctoring report). The report opens inside the admin app.
  3. The report shows:
    • Candidate details: name, roll no., identity photo, IP address, last login and logout.
    • Session info: exam name, schedule and termination reason, if any.
    • Proctoring summary: Electronic Device, Multiple Faces, No Face, Person Count, Head Position, Fraud Count, Success %, Failure % and Credit Score.
    • Captured image(s): browse with Previous / Next, and use Print to print or save.

Treat counts such as Fraud Count as flags to review, not verdicts. See AI Report and media review.

Common questions

Does the candidate need to install an app on the phone?
No. They scan the QR code with Google Lens or any QR scanner.

What if a candidate has no smartphone?
360-degree proctoring needs the second camera. The institute can arrange a device, or use single-camera proctoring for that candidate.

How long are the images kept?
Proctoring images, audio and video are kept for 30 days and then deleted automatically. See proctoring data retention.

Need help? Email [email protected] with your institute name, the exam name and schedule, and a screenshot. You can also connect over phone or schedule a meeting.

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